Rivals any western 5 star hotel Windsor Guanabara. The staff made us feel extremely welcome. Trust the concierge here to advise you with the best intentions. We used him for several purposes, from flights changes to a Nile cruise reservation.
After leaving, we returned at 3am a few days later after a severely delayed flight which left us in Cairo with no hotel reservations. They gave us a great rate, and quickly took us up to a wonderful suite Windsor Guanabara. The staff even remembered my name! Coming here felt like coming home.
The food, especially the breakfast service, is first rate. I recommend trying all the Egyptian breakfast foods and juices.
The gym is nice, but nothing special in terms of equipment. It has a panoramic Nile view.